Privacy Policy

1. Introduction

B&G Rotating Equipment Service Company, Inc. ("B&G RESCO," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bandgresco.com or contact us for products and services.

2. Information We Collect

Information You Provide to Us:

• Contact Information: Name, email address, phone number, fax number, and mailing address when you contact us or request a quote
• Business Information: Company name, job title, and industry
• Order Information: Part numbers, equipment specifications, and purchase history
• Communications: Any correspondence, emails, or messages you send to us

Information Collected Automatically:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, referring website
• Cookies: We use cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process orders and provide requested products and services
• Send quotes, invoices, and shipping information
• Improve our website and services
• Communicate about new products, services, or promotions (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers who assist in our operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with any merger, sale, or acquisition of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Analyze website traffic and usage patterns (Google Analytics)
• Remember your preferences
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Third-Party Services

Our website may contain:

• Google Analytics: For website traffic analysis. Google Privacy Policy
• Google Maps: For displaying our location. Google Privacy Policy

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with a data protection authority

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. To exercise these rights, contact us using the information below.

10. International Visitors (GDPR)

If you are visiting from the European Economic Area (EEA), we process your personal data based on legitimate business interests, contract fulfillment, or your consent. You have the right to access, rectify, or erase your data, and to data portability.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Business records are typically retained for 7 years.

12. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

B&G Rotating Equipment Service Company, Inc.
35357 Condominium Blvd
Zephyrhills, FL 33541-7337 USA
Phone: (630) 620-7372
Email: joebreseman@bandgresco.com